Every figure on this site tagged CONFIRM is listed here, in one place, with the exact question we need Alex (or another YF contact) to answer. Nothing on this list is published on the live site as a firm claim until it moves off this table.
Forward this page (or the table below) to Alex. Each row names the exact figure in use today, what we'd need to hear back to make it final, and where on the site it currently appears.
| Item | What we show now | What we need from YF | Where it appears |
|---|---|---|---|
| Primofort's own maximum part size — the 910×430×400 mm SLS envelope | Stated as "up to 910 × 430 × 400 mm", tagged CONFIRM, sourced from YF's own printed material datasheet (FS-YC3201 row). | Is the 910×430×400 mm large-format build envelope still in service today on the same machine that produced the datasheet? If it changed, what is the current maximum? | Home — process comparison table; materials feature box; 9-material table |
| Model (J55 vs J55 Prime) being confirmed — PolyJet colour claim | Referred to only as "Stratasys J-series"; no specific model and no colour count is stated anywhere on the site. | Which Stratasys PolyJet machine is actually installed and running — the J55 or the J55 Prime? The plain J55 is no longer in Stratasys's current catalogue, so we need the real model before we can name it. | Home — process comparison table; four-service-cards section |
| Colour-count claim held back until YF confirms J55 vs J55 Prime | No PANTONE or colour-count number is published anywhere — deliberately omitted pending the model confirmation above. | Once the model is confirmed: how many colours / what colour gamut should we advertise for the PolyJet service, and is it safe to quote Stratasys's published number for that exact model? | Home — process comparison table; four-service-cards section |
| Exact Stratasys PolyJet model running at Primofort — J55 or J55 Prime | PolyJet page names only "Stratasys J-series" and states no colour-count number at all — deliberately, since "500,000+" (the current live-site claim) is wrong in both directions: the original J55 was ~478,000, the current J55 Prime is 640,000+. | Which Stratasys PolyJet machine is actually installed and running — the J55 or the J55 Prime? Once confirmed we can name the model and quote its correct published colour count. | PolyJet page — hero chip, build-size section |
| Vapor-smoothing partner's exact registered legal entity name — Matrix3D (杭州矩阵智能制造) | Finishing page names the partner as "Matrix3D — 杭州矩阵智能制造" with no ® mark. The current live site misspells this brand name with a leading "e" and adds a ® mark that does not belong — that error must not carry over. | What is Matrix3D's exact registered legal entity name, and is Primofort comfortable being named as a partner publicly? Confirm before this appears as a firm claim. | Finishing page — vapor-smoothing section |
| The "10+ years" claim vs "founded 2019" | Site uses only "Founded 2019" — the current live site's long-tenure counter is not reused anywhere, because it contradicts the founding date. | Which is correct, and what does that older counter actually refer to? If it's the founding team's combined prior industry background (not company age), say so explicitly so we can phrase it without implying the company itself has been operating that long. | Not currently published — held back pending this answer |
| Is the 24-hour quote promise consistently met | Every quote CTA and the quote form promise "an engineer replies within 24 hours" — this is already public on the live site's thank-you page, so we're repeating an existing promise. | Is 24 hours actually hit on weekends and Chinese public holidays, or only on business days? If it's not consistent, we should soften the wording to "next business day." | Home — hero, quote block, CTA band (site-wide pattern) |
| Is ±0.2 mm per 100 mm a commitment or a best case? | Site currently states only general, industry-typical tolerance language ("±0.3% typical") — not a specific mm-per-100mm figure. This figure is kept away from any mention of Formlabs, since Formlabs publishes no tolerance figure at all. | What tolerance, if any, will Primofort actually stand behind contractually for SLS parts — a best-case lab figure, or a number you'd put in a quote? | Home — process comparison table footnote |
| Current machine count and model breakdown | Site says "30+ industrial printers" (YF's own About Us counter) with no per-brand or per-model breakdown. | How many machines of each model are actually running today — Formlabs Fuse series, HP, Farsoon, Stratasys J-series? The "30+" figure is from an older version of the current website and may be stale. | Home — hero chips, proof strip; Factory — hero chip, machine-count note |
| Lead times | No turnaround figure is published anywhere on the site. Copy explicitly states "we don't publish one-size-fits-all estimates." | What is a realistic lead time for (a) a single prototype and (b) a production batch, so we can decide whether to publish a range or keep pointing people to "ask at quote"? | Not published — explicitly deferred site-wide |
| Minimum order quantity (MOQ) | No minimum-order figure is published anywhere on the site. | Is there a minimum order quantity or value Primofort will accept at all? If yes, what is it — comparison shoppers ask this first and its absence looks evasive if a competitor states theirs. | Not published — no minimum-order figure anywhere |
| Certifications (ISO 9001 or similar) | No accreditation claim is made anywhere on the site. | Does Primofort hold any certifications (ISO 9001 or similar)? If yes, a copy of the certificate would let us add a real trust signal instead of leaving this blank. | Not published — no accreditation claim anywhere |
| Before/after vapor-smoothing photography does not exist anywhere | Finishing page carries a visible note that no genuine before/after vapor-smoothing photograph has been shot yet, and explains the process in text instead of borrowing another company's smoothed samples. | This is the single highest-value photo request outstanding — can we schedule a shoot of a real part before and after vapor smoothing on our own floor? | Finishing page — vapor-smoothing section, photo note, floor section |
| Real customers / case studies | No customer names, logos, or case studies appear anywhere on the site — zero social proof beyond the factory's own photos. | Is there any customer whose name and finished parts Primofort is allowed to show publicly (with their sign-off)? Even one real, named example would be stronger than the factory-only proof we have now. | Not published — no case studies anywhere |
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